Lab will focus on developing innovative business solutions to deliver
best-in-class digital experiences to clients
SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--May 29, 2018--
Virtusa
Corporation (NASDAQ GS:VRTU), a global provider of digital
engineering and IT outsourcing services that accelerates business
outcomes for its clients, today announced the launch of its Pega
Technology Innovation Lab, a first-of-its-kind center focused on digital
process automation (DPA) research and innovation, in Hyderabad,
India. The lab will leverage Virtusa’s deep understanding of the Pega®
Platform, with Virtusa’s rich engineering heritage and deep domain
expertise, to develop and implement innovative Pega DPA solutions to
accelerate digital business transformation journeys for its clients.
Digital process automation, including modernizing and re-engineering
process and service architectures, is core to helping organizations
extract the maximum value from their digital investments. Virtusa’s
Innovation Lab is aimed at helping clients understand and capitalize on
opportunities for digitally enhancing their business processes to drive
innovations, increase business agility, and create competitive
advantage. The lab will focus on developing scalable Pega-based
solutions that seamlessly integrate front and back office operations,
bring in workflow intelligence and automation, and leverage real-time
analytics.
“We are very excited about this new investment that not only
strengthens our DPA innovation velocity, but also reaffirms our
commitment to being a partner of choice for Pega-led DPA solutions. Our
new Pega Technology Innovation Lab will improve how we empower our teams
to learn, collaborate, and build Pega solutions that deliver
best-in-class customer experiences,” said John Gillis, co-founder and
executive vice president, Client Services and Business Development,
Virtusa. “We have continuously made significant investments in Pega
product development and building IP solutions on the Pega Platform, and
we are committed to maintaining our leadership position in helping
enterprises transform digitally. Our new lab will help us quickly bring
to market the next generation of digital process automation and industry
solutions for clients.”
The lab provides an environment for clients to ideate, create business
cases and proof-of-concepts, and develop and test next-generation
solutions that enable them to capitalize and derive the maximum value
from their Pega-based tools.
Features of Virtusa’s Pega Technology Innovation Lab include:
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A collaborative workspace for our clients to co-create and co-innovate
Pega-based solutions, driven through a unique sandbox environment that
facilitates ideation, design-thinking, prototyping, and testing of new
solution concepts.
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A Pega Solutions Center of Excellence that works closely with on-site
client facing teams to funnel new innovations through the lab,
including Pega’s artificial intelligence (AI), user interface design
(UI), and user experience design (UX) capabilities, as well as Pega®
Robotics, Pega® Customer Decision Hub, and Virtusa’s own business
solutions.
“Businesses are facing increasingly complex challenges that require
innovative technology solutions to achieve success,” said Ken Nicolson,
vice president, global alliances, Pegasystems. “Working with trusted and
committed partners like Virtusa is an integral part of delivering
optimal solutions. This new facility represents both Virtusa’s
longstanding commitment to Pega implementation, as well as continued
innovation in the areas that matter most to our clients.”
Since 2000, Virtusa has served Global 2000 clients through its
integrated set of end-to-end DPA offerings, enabling them to achieve
customer-centricity, productivity, and targeted business outcomes. With
hundreds of global transformation programs built on the Pega
Platform, Virtusa has made significant investments in building IP
solutions and engineering rigor to support its service delivery.
Additionally, Virtusa’s ongoing focus on DPA solutions leverages
predictive and decision analytics, mobility, and social media to shape
the changing dynamics of customer-supplier relationships from the
process improvement perspective.
Virtusa has achieved several distinctions for its capabilities and work,
including winning multiple Pega Partner awards; being named a leader
among BPM service providers by analyst firm Forrester Research in The
Forrester Wave™: BPM Service Providers, Q4 2016; a winner of an IDC
FinTech Real Results award for successful implementation of a leading
edge digital transformation program; and a recipient of the 2017 Stevie
American Business Award for Most Innovative Technology Company of the
Year.
Pegasystems is the leader in software for customer engagement and
operational excellence. Built on its Pega Platform, Pega’s adaptive,
cloud-architected software empowers people to rapidly deploy, and easily
extend and change applications to meet strategic business needs. Pega’s
industry-leading capabilities in CRM and BPM are powered by advanced AI
and robotic automation to help the world’s leading brands achieve
breakthrough business results.
To learn more about Virtusa’s Digital Process Automation solutions and
capabilities, visit: http://www.virtusa.com/perspective-cat/dpa/
About Virtusa
Virtusa Corporation (NASDAQ GS: VRTU) is a global provider of Digital
Business Transformation, Digital Engineering, and Information Technology
(IT) outsourcing services that accelerate our clients’ journey to their
Digital Future. Virtusa serves Global 2000 companies in Banking,
Financial Services, Insurance, Healthcare, Telecommunications, Media,
Entertainment, Travel, Manufacturing, and Technology industries.
Using a combination of digital strategy, digital engineering, business
implementation, and IT platform modernization services, Virtusa helps
clients execute successful end-to-end digital business transformation
initiatives.
Virtusa engages its clients to re-imagine their business models and
develop strategies to defend and grow their business by introducing
innovative products and services, developing distinctive digital
consumer experiences, creating operational efficiency using digital
labor, developing operational and IT platforms for the future, and
rationalizing and modernizing their existing IT applications
infrastructure. As a result, its clients are simultaneously able to
drive business growth through digital-first customer experiences, while
also consolidating and modernizing their IT application infrastructure
to support digital business transformation.
Holding a proven record of success across industries, Virtusa readily
understands its clients' business challenges and uses its domain
expertise to deliver innovative applications of technology to address
its clients’ critical business challenges. Examples include building the
world's largest property & casualty claims modernization program; one of
the largest corporate customer portals for a premier global bank; an
order to cash implementation for a multinational telecommunications
provider; and digital transformation initiatives for media and banking
companies.
Founded in 1996 and headquartered in Massachusetts, Virtusa has
operations in North America, Europe, and Asia.
© 2018 Virtusa Corporation. All rights reserved.
Virtusa, Accelerating Business Outcomes, BPM Test Drive and
Productization are registered trademarks of Virtusa Corporation. All
other company and brand names may be trademarks or service marks of
their respective holders.
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Source: Virtusa Corporation
Greenough
Amy Legere, 781-275-6517
alegere@greenough.biz